Inside Sales Representative

We are seeking a talented, experienced inside sales representative that has a proven track record of supporting and growing sales with technical products to OEMs, end customers & through channel partners. We offer a compensation structure with a benefits, 401K and profit sharing. If you’re a goal oriented individual seeking an opportunity to assist in building a business & excel with a dynamic company positioned for growth, contact us by sending your resume to Jason.Hooper@electricpcs.com

This position is located in Minnetonka, MN with the option to work remotely. Typical schedule is Monday through Friday 8:00 A.M. -5:00 P.M. with some flexibility on work hours.

Protection & Control Solutions, LLC (PCS) is a Manufacturers Representative Firm headquartered in Minnetonka, MN. PCS focuses on selling products and solutions to the electrical distribution & control market. We are a results driven organization with top performing sales representatives in the OEM & Industrial Marketplace. Our Manufacturers & Customers receive the highest level of service with the utmost integrity. PCS has 80+ years of experience that provides an unmatched skill set with sales expertise in industrial control, electrical distribution equipment, automation, motion control, & protective relaying. We take pride in long-term customer and principal relationships. At PCS we are committed to growth through synergistic sales & our marketing approach with a unique value proposition. Our customers include Electrical Wholesalers, Consulting Engineers, OEMs, System Integrators, Industrial Facilities, Plant Engineers, Utility Power Plants, Municipals & Co-Ops and Our Principles.

RESPONSIBILITIES:

• Respond promptly to requests for price & availability, order entry, expedites, special pricing requests, returns, samples and general questions

• Handle customer complaints promptly, effectively and report potential issues.

• Process order to completion, expedite delivery as required & manage gear projects.

• Prepare quotations by offering pricing and availability.

• Gain product knowledge with the ability to cross reference products, make product recommendations & generate quotes

• Proactively build, manage and maintain relationships with established customers

• Execute sales effort in an ethical and professional manner that will reflect favorably on the reputation of both the salesperson and the company.

• Overcoming challenges to meet customer needs and break down potential barriers.

• Liaise with outside sales force in the execution of their functions.

• Make outbound lead follow-up calls to potential and existing customers by telephone and e-mail to qualify leads and sell products and services.

• Assist with PCS marketing initiatives for tradeshows and e-mail marketing campaigns

• Maintain PCS customer database and CRM tool

• Maintain a current supply of product literature for all product lines

• Educate customers to become self sufficient with our product lines online tools and systems

• Manage house accounts

SKILLS/EDUCATION/EXPERIENCE:

• Minimum 2 years of experience in customer service preferably within the electrical distribution \ industrial industry

• Must be highly motivated with strong communication, interpersonal, time management and organizational skills and who is able to work with minimum supervision.

• Knowledge of electrical distribution & control, product applications, and sales experience is preferred.

• Detail oriented, have ability to multitask and to communicate (verbal and written) efficiently and effectively within time constraints and against deadlines.

• Negotiation skills along with ability to sell and be persuasive.

• Experience working in a fast-paced team environment

• Ability to learn our business and to work independently to achieve goals.

• Professional appearance and demeanor

• Must be proficient in the use of MS Office Applications (Outlook, Excel, PowerPoint, Word) Access is preferred

• Must have a valid driver’s license

• Bachelor’s Degree Preferred